Relationships are the backbone of everything: relationships with employees, customers and clients, suppliers and partners.  ​Healthy trusted relationships lead to satisfied employees and satisfied customers.

 

In the realm of relationships Courage Consulting looks at communication as an essential in effective change management and experiencing a positive work culture. For example we look at: content, styles, devices, frequency, content, tone, receivers, timing, the message and most importantly how the receiver interprets the message. We do that because communication is key to building a trusting work environment.

 

We focus on trust because there is a direct correlation between the way employees are treated and the way they treat customers.  We also know trust is the ultimate intangible that shapes and empowers actions and binds an organisation together.  

 

Whether it's incremental or transformational, change is disruptive and added to this, change can be rapid, globally influenced and unpredictable and not all people like it.  This is why we encourage our clients to pay special attention to relationships and communication to ensure they are strong and enduring and capable of withstanding change.

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As mobile communications mean you and your employees can work anywhere at anytime, we support clients' adjust to new styles of working. Whether working remotely or from home we help your team maintain performance and job satisfaction.

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Our relational approach allow clients to manage in a co-created way that aligns leadership, business, strategy and people towards common goals and values. Whether through consultations, skill development or using our unique change management tools, we provide solutions to align the entire organisation and help it to stay on course.